Application based automation brings together people, applications, devices and information within an organization to produce a truly agile and digital organization. Application based automation is often referred to as the next generation or evolution of business process management (BPM). Like BPM, digital process automation focuses on improving and digitizing processes in an organization. However, it extends a step further to enable your entire organization to build smart apps and digitize all of your processes, creating an engaging digital experience for customers.

Basic back-end integration, collaboration tools, and cloud-based architecture are the key supporting technologies that companies use to manage processes and automation efforts across an organization. Increasingly, robust, real-time analytics are being deployed and used with digital process automation. Innovations with artificial intelligence (AI) and machine learning (ML) are crucial for continuous improvement, an important factor for the digital transformation and innovation.